Help Center

Welcome to Ex Fashion Help Center

Frequently Asked Questions

📦 Shipping & Delivery

Q: How long does shipping take?
A: We process orders within 1-2 business days. Delivery typically takes 5-7 business days within India.

Q: Do you ship internationally?
A: Yes, we ship to multiple countries. Shipping costs and delivery times vary by location.

🔄 Returns & Refunds

Q: What is your return policy?
A: We accept returns within 7 days of delivery. Items must be unused and in original packaging. Please check our Return & Refund Policy for details.

Q: How do I initiate a return?
A: Contact us at helpdeskexfashion@gmail.com with your order number and reason for return.

💳 Payment & Orders

Q: What payment methods do you accept?
A: We accept Cash on Delivery (COD), all major credit/debit cards, UPI, and other digital payment methods.

Q: Is Cash on Delivery (COD) available?
A: Yes! COD is available for orders within India. You can pay in cash when your order is delivered.

Q: How can I track my order?
A: You can track your order by logging into your account and visiting the Orders section.

👕 Products & Sizing

Q: How do I choose the right size?
A: Please refer to our size chart available on each product page. If you need assistance, contact us.

Q: Are your products authentic?
A: Yes, all our products are 100% authentic and sourced directly from trusted suppliers.

📞 Contact Us

Still have questions? We're here to help!

📧 Email: helpdeskexfashion@gmail.com
📱 WhatsApp: Available on our Contact page