Return & Refund Policy
Return & Refund Policy
At EX Fashion, customer satisfaction is our priority. Please read our return and refund policy carefully before placing an order.
Returns
- Returns are accepted within 7 days of product delivery.
- Product must be unused, unwashed, and in original condition with tags intact.
- Products bought during sale or discount offers are non-returnable.
Refunds
- After receiving and inspecting the returned product, refunds will be processed within 5–7 business days.
- Refunds will be credited to the original payment method.
Exchanges
- Size exchange is allowed subject to product availability.
- Exchange requests must be raised within 7 days of delivery.
Damaged or Wrong Product
- If you receive a damaged or incorrect product, contact us within 48 hours of delivery with proof.
Contact Us
Email us at helpdeskexfashion@gmail.com for return or refund assistance.